24/7 Emergency Care
access
Emergency Room open 24 hours a day, 7 days a week.
Baylor St. Luke's Medical Center - Houston, TX
4.4(3976 reviews)
Baylor St. Luke's Medical Center is a leading hospital in Houston, TX, offering advanced treatments in cardiology, neurology, oncology, and transplantation in partnership with Baylor College of Medicine.
Hospital
Houston, TX
English
About
Baylor St. Luke's Medical Center - Houston, TX
Baylor St. Luke's Medical Center is known for groundbreaking innovations and exceptional care. Our team has made major breakthroughs in the fields of cardiology, neurology, neurosurgery, oncology and transplantation. In partnership with Baylor College of Medicine, we offer advanced treatments and a strong network of experts to bring you innovative, high-quality care.
From arrival to recovery, we're here for you every step of the way. As a patient, you’ll have access to a compassionate care team and helpful resources like language assistance, visitor information and personalized guidance throughout your stay. Our hospital is open 24/7 and provides a full spectrum of services including emergency care, heart care, cancer care, neurology, orthopedics, and women's health.
Baylor St. Luke's has been recognized for clinical excellence, including being named a Comprehensive Stroke Center for 12 years, performing over 900 advanced robotic heart surgeries, and having 4 specialties ranked by U.S. News & World Report. We are committed to providing culturally responsive care through language interpretation services and international patient services.
Highlights
Language Assistance
culture
Language and interpretation services are available to support patients and families.
Nationally Ranked Specialties
care
4 specialties ranked by U.S. News & World Report for clinical excellence.
International Patient Services
convenience
A dedicated team supports international patients throughout their care journey.
Magnet Recognition
care
Received Magnet Recognition from the American Nurses Credentialing Center for nursing excellence.
Insurance Accepted
Insurance networks were not listed. Verify coverage directly before booking.
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Private InsuranceVerify
The insurance carriers and plans shown is for references purposes only and is subject to change. It is recommended that you check with your health plan directly to confirm that this location is included.
Services
Cancer Care
Oncology
Comprehensive cancer treatments and advanced therapies.
Heart Care
Cardiology
Advanced heart and vascular care, including robotic heart surgeries.
Emergency Services
Emergency
24/7 emergency room for urgent medical needs.
Primary Care
Primary Care
Routine checkups and management of chronic conditions.
Neurology
Neurology
Specialized care for neurological conditions, including a Comprehensive Stroke Center.
Orthopedics
Orthopedics
Musculoskeletal care and surgical services.
Women's Health
Women's Health
Comprehensive health services for women.
Transplantation
Surgery
Advanced transplant services, including liver and pancreas.
Meet the Team
No team members are currently listed. Contact the clinic for details on their providers.
Pricing
Pricing was not listed. Contact the clinic for current estimates and insurance guidance.
Location & Accessibility
Address
1101 Bates Avenue, Houston, TX 77030, Houston, TX, 77030
Reviews
AI Review Summary
Baylor St. Luke's Medical Center receives mostly positive feedback for its caring and knowledgeable staff, though some patients report concerns about facility cleanliness and ER wait times.
What people mention
Staff Professionalism
4 mentions
“Multiple reviewers praise the staff for being knowledgeable, compassionate, and going above and beyond in their care.”
Facility Environment
1 mentions
“One reviewer highlights concerns about cleanliness, including dirty floors, flickering lights, and unfinished remodeling.”
Communication
2 mentions
“Patients appreciate clear explanations of procedures and home care, with staff being described as accommodating and helpful.”
Treatment Outcomes
2 mentions
“Several reviewers credit the medical team with accurate diagnoses and life-saving care, expressing deep gratitude.”
ER Experience
1 mentions
“One patient reports long wait times, delayed food service, and initial pressure to leave without a proper diagnosis.”
Patient Testimonials
Sheila Snell
2026-06-02
“I was totally caught by surprise visiting the ER @ St Luke’s. Before entering I needed a wheelchair but to no avail!! I had to walk to have an XRay done and before I sat we had to wipe down the chairs. The floors were grossly dirty, used blankets were left in the chairs as well as trash cans as I walked through the hallways. I entered around 3:15pm and asked for something to eat around 11:30pm I received a cold turkey n cheese sandwich with a warm juice. My pain was at the max and at least 3 of the doctors wanted me to take some pain medication and go home without a true diagnosis of my condition!! I refused to leave without knowing the problem to my pain and was eventually moved to a room. It was creepy-bathroom light flickering, the tub seen in the picture below as though it was remolding being done as well as the walls were dirty, lastly some stripping with electrical wires on the wall! I was not comfortable but needed to be treated. Which eventually the staff concluded with a diagnosis and appropriate medication. The food was Horrible!! However, the staff was Professional and attentive to my needs during my stay despite the circumstances”
Rosie Lee
2026-05-30
“There are not enough words to describe how much I enjoyed my stay at Baylor. From the Doctors, nurses, food service workers and the cleaning lady. I was treated with so much love and respect. Medical team was amazing. I thank God for guiding me to Baylor! Thankful! Grateful! Blessed! 🙌🏽”
Don McAlister
2026-05-09
“Know that this place is very busy. Nursing staff on our floor was excellent. If you have a patient here, go learn the place. Lots of corridors go in all kinds of places. Remember your colors and go explore. There's a museum, a chapel, a cafeteria. All this helps to get your mind off of certain things. If you're lost, ask, so many people will help you.”
Nora Hooker
2026-04-20
“The staff was amazing and Stephanie in recovery and discharge was absolutely wonderful at explaining the procedures and home care. Everyone was very accommodating and Dee Rose went above and beyond making sure I was taken care of. I definitely hope they get a wonderful salary increase for their wonderful care.”