HCA Houston Healthcare Medical Center

“Hands down the best Team and Place They treat you Like you matter !! Take your health Seriously and do Ct scans and Everything staff All is very nice Shout out to the patient Coordinator in the ER shes new started a Month ago She Was The BEST . The nurse that helped me ANC and The doctor Ryan K and Ct scan guy . Every Staff member was AMAZINGGG !”

“I was in for a ventral hernia procedure. Everything seemed to go smoothly. I especially love that the care team stayed with me until certain bodily functions could be verified after the procedure. I very much appreciate their dedication to their jobs and to me.”

“I don’t usually post things like this, but I can’t stay quiet after what we are currently experiencing. My dad was transferred from a sister hospital location with pneumonia and gallstones after already having labs and imaging completed — just to arrive here and have everything repeated with no clear communication as to why. Not once did anyone come in to thoroughly explain his ultrasound results or what the actual plan of care was. Instead, we were met with dismissive attitudes and a nurse who was incredibly rude, brushing off concerns and saying the doctor was considering discharging him — completely contradicting what we were told at the previous hospital, where admission was strongly recommended. On top of that, the condition of the facility was unacceptable. Trash left on the floor, lack of cleanliness, and an overall environment that did not feel safe or cared for — especially for someone already sick and vulnerable. Oh and don’t bother pressing the nurse button because it either does not work or they completely ignore it. What if it were an actual emergency? Also, no bandage wrap??? It took 10 minutes to find bandage wrap so he can take out my father’s IVs. I literally am baffled. This is not okay. Patients deserve clear communication, consistency in care, compassion, and a clean environment — bare minimum. Do better.”

“My husband had open heart surgery with a triple bypass. All of the doctors, nurses, and entire staff worked together seamlessly in a very professional, compassionate manner. I feel like they are extended family and they saved his life. If I could give them a rating higher than five stars I would. God bless all of them and thank you for all that you did for us and the others that you take care of every single day and night.”