Houston Methodist Hospital

“I believe this is one of the best hospitals in the region. From my experience everyone including the reception staff, nurses, doctors and even the public security officers were extremely helpful and caring. One of my colleagues had an emergency situation and the response was outstanding. The ambulance service arrived very quickly and by the time we reached the hospital everything was already arranged. The medical team immediately took the necessary actions without any delay. The professionalism, efficiency and kindness shown by the entire staff truly stood out. I highly recommend their services.”

“We traveled from Florida for my daughter’s surgery (2nd one in 2 years) and can’t say enough about this hospital. From pre-op, post op and the team on her floor the level of care and sincere interest in her health was evident. The facility is beautiful with everything the family also needs while the patient is in the hospital. I stayed in the room with my daughter and they were kind to me as well. Even the food staff team were extra kind. I will never forgot the afternoon tea cart that came by with beverages and baked goods or fruit for the afternoon pick me up. The chaplain visited us and spent some uplifting time and also offered music, art or pet therapy if needed. I can’t even imagine how wonderful those options might be for a discouraged patient. This is a 5 star hospital and certainly worth traveling out of state!”

“My husband had a Bilateral lung transplant and he has had some good nurses. I want to give a special thanks to Lamar Castleberry he’s a fine example on how a nurse should care for a patient. I just love his ethics and how he carry himself on the job. I pray, God continue to let his light shine on this young man. I also want to thank Nadine on the night shift for being a great nurse. She also enjoys her job and does it well. Over all Houston Methodist Transplant team are the BEST!”

“The pictures attached are how I found my husband's room today. I also want to bring your attention to several issues we have ran into with the staff. While in ICU nurse Jada refused to clean him when he soiled himself, nurse Yina had no patience for him and nurse Carmela was rude and basically ignored him. Nurse Brenda and Nog in the Alkek wing are a joke and really should choose a different profession. That being said said I want to let you know that nurses Stephanie G., Cristian, Ken,Kylie, Catherine, Eric, Kayla,and nurse aid Fabian all deserve not only a daisy nomination but also a huge thank you! Had it not been for his team of doctors and those eight wonderful people he would have died. Back to the room conditions, it is unacceptable for a hospital room to be that filthy, especially when the patient had been fighting a massive infection for almost 50 days.”