Accepting New Patients
access
Now accepting new patients at the Dallas/Abrams clinic.
Evidence-based, patient-centered primary care serving the Dallas/Abrams community with same-day appointments, comprehensive family medicine, and an innovative Essential Direct Care™ membership plan.





About
Kokoro Health & Wellness provides evidence-based, patient-centered primary care at two Dallas-area locations, including the Abrams Road clinic. The clinic offers comprehensive family medicine, chronic care management, weight management, and an innovative Essential Direct Care™ membership plan. With board-certified providers, same-day appointments, and a commitment to accessible, compassionate care, Kokoro serves as a medical home for adults 18+ in North Texas.
Accepting New Patients
access
Now accepting new patients at the Dallas/Abrams clinic.
Same-Day Appointments
convenience
Same-day appointments available for urgent needs.
Medicare & Most Commercial Insurance
insurance
Accepts Medicare, Medicare Advantage, and most commercial insurance plans.
Self-Pay Welcome
insurance
Self-pay patients are welcome, with transparent pricing and the Essential Direct Care™ membership option.
Essential Direct Care™
care
A membership-based primary care plan with no deductible, no surprise bills, and predictable annual pricing.
Board-Certified Providers
care
Care from board-certified family medicine providers who build real relationships with patients.
Providers are not contracted with any Medicaid or Star/Star Plus plans. Medicare and most commercial plans accepted. Self-pay welcome. Essential Direct Care™ membership available for uninsured or high-deductible patients.
Annual Physicals & Wellness Visits
Preventive
Comprehensive annual exams to assess overall health and prevent disease.
High Blood Pressure Management
Chronic Care
Diagnosis, monitoring, and treatment of hypertension.
Diabetes Management
Chronic Care
Comprehensive diabetes care including medication management and lifestyle coaching.
High Cholesterol Management
Chronic Care
Management of hyperlipidemia through medication and lifestyle changes.
Chronic Pain Management
Chronic Care
Evidence-based treatment for chronic pain conditions.
Cardiovascular Screenings
Preventive
Screening for heart disease risk factors and early detection.
Well Woman Exam & Women's Health
Preventive
Comprehensive women's health exams and preventive care.
Allergies & Ear Infections
Acute Care
Diagnosis and treatment of allergies and ear infections.
STI Testing & Sexual Health
Sexual Health
Confidential testing and treatment for sexually transmitted infections.
Immunizations & Flu Shots
Preventive
Annual flu shots and other routine immunizations.
Joint & Knee Viscosupplementation
Pain Management
Injection therapy for knee osteoarthritis to improve joint function and reduce pain.
Medical Massage Therapy
Therapy
Therapeutic massage for pain relief and recovery, included in Essential Direct Care™ plan.
Weight Management
Chronic Care
Comprehensive weight management including GLP-1 medications (semaglutide/tirzepatide), lifestyle coaching, and lab monitoring.
Chronic Care Management
Chronic Care
Dedicated program for patients with chronic conditions, including monthly check-ins, medication coordination, and personalized care planning.
HanhDung Nguyen, DO
Doctor of Osteopathic Medicine · Family Medicine
“Trained at Nova Southeastern University College of Osteopathic Medicine. Residency in Family Practice at Dallas Southwest Medical Center. Evidence-based, patient-centered care focused on prevention and optimal long-term health.”
Ashli Bartolo, PA-C
Board-Certified Physician Assistant (NCCPA) · Family Medicine
“NCCPA-certified. Master of Physician Assistant Studies, Rocky Vista University. Texas A&M Biology graduate. Dedicated to patient education, strong provider relationships, and compassionate care that empowers patients to lead healthier lives.”
| Service | Price | Notes |
|---|---|---|
Essential Direct Care™ Individual Plan membership | $329 per quarter | Includes 4 comprehensive visits, 4 medical massages, annual flu shot, balance testing, members-only lab pricing, and more. No deductible. No surprise bills. |
Essential Direct Care™ Add-On Visit exam | $129 | Flat fee for acute visits for Essential Direct Care™ members. Charged at check-in. |
Add a Family Member (Essential Direct Care™) membership | $1,000/year | Must be paid in full. Same benefits for one additional adult (18+) in household. Limit 1 per primary member. |
Essential Direct Care™ Business Plan membership | $1,116/employee/year | Fixed annual cost per employee. Includes 4 quarterly visits, 4 medical massages, annual flu shot, balance testing, members-only lab pricing. Same-day appointments available. |
Address
8420 Abrams Rd, Suite 208, Dallas, TX 75243, Dallas, TX, 75243
AI Review Summary
Patients appreciate the friendly and knowledgeable staff, but many express frustration with billing issues and poor communication regarding medication refills and office management.
3 mentions
“Multiple reviewers highlight the friendly and knowledgeable staff, making visits enjoyable.”
2 mentions
“Several patients report overcharging and unresolved billing disputes, leading to frustration.”
2 mentions
“Patients cite unreturned calls and ignored messages regarding billing and medication refills.”
1 mentions
“One patient experienced a critical delay in receiving asthma medication refills, causing distress.”
1 mentions
“A reviewer found the office unresponsive when attempting to escalate concerns to management.”
Alonzo Jordan
2025-08-14
“I love going to my appointments at Kokoro health an wellness .Ashli Cindy an Dalylia are amazing they always make it fun an enjoyable. They make you feel welcome great environment 🥹 Make your appointment with this clinic. You’ll be ready to make your next one as soon as you walk though the door to leave. #AmazingSaff Thank you Kokoro 🫶🏾”
Brigida Ward
2026-03-07
“I have been seeing Dr Nguyen as my primary doctor for probably more than half of my life now. She's a great physician. I am leaving a poor review here, as the office and billing have become a thorn in my side that I will not allow to continue without saying something about it. I have been overcharged multiple times. I have had payments that I made to the office at time of service, get dropped from my bill and invoice actually increase from the already inflated invoice amount. I have made many many calls to the office, and left voicemails, yet be completely ignored. The communication is a one-way street, because the invoices are quite conveniently sent to me via text, email, and regular mail. Multiple calls are left unreturned even after one successful connection where staff escalated to the billing manager to review my concerns. No call back. I am having to resort to sending a certified letter in order to get anyone's attention. Let's see how that goes. Health insurance companies and poorly run medical offices like this, give this entire health care industry the bad reputation that it has, while the consumer/patients suffer the financial consequences. This should be an absolute embarrassment.”
Jeff S.
2026-01-22
“I have appt today (1/22/2026)with Dr.Ashli Bartolo (Dr.Nguyen's PA). I am very please with her friendly greeting and her knowlegeable. Plus her medical assistant Daylia is super nice and cheerful. Both of them make my visit so pleasant. Thank you so much.”
Toyyibat Azeez
2024-03-15
“I came in for a physical and my medications were not sent, I’ve called weekly for 4 weeks and left messages via portal. I was informed I would get a call back, I never do. I am an asthmatic patient which March is our worst season due to weather change etc. after 30 days I had to walk in office to request a refill and to speak with the office manager, they informed me that the manager was not available. This is poor malpractice, refills should be sent at the time of routine physicals and I do not reccomend patients come here if you have any medical issues or chronic diseases that requires medication, 4 weeks without an inhaler and trying to avoid urgent care was the worst life experience for me. These are notcontrolled medications, they could be refilled by a nurse.”
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