Advanced certification in heart failure
care
Northside Hospital has earned advanced certification in heart failure.
Northside Hospital Duluth
2.4(337 reviews)
Northside Hospital Duluth is part of a broad network of best-in-class facilities providing a lifetime of care with clinical excellence and compassionate, patient-centered service.
Duluth, GA
English
About
Northside Hospital Duluth
Northside Hospital is an extensive network of state-of-the-art facilities staffed with skilled, caring professionals dedicated to the health and wellness of the communities they serve. Clinical excellence and compassionate, patient-centered care go hand-in-hand, with a focus on advancing health through consistent quality standards and leading-edge therapies. The hospital has earned advanced certification in heart failure, national recognition for bone and marrow transplants, statewide patient safety awards, and a national 'high performing' designation for multiple clinical conditions.
Highlights
National recognition for bone and marrow transplants
care
Northside Hospital has received national recognition for bone and marrow transplants.
Statewide patient safety awards
care
Northside Hospital has won statewide patient safety awards.
High performing designation
care
Northside Hospital has been designated as 'high performing' for multiple clinical conditions.
Best Company Outlook list
care
Northside Hospital is the only Georgia hospital on the recent Best Company Outlook list.
Insurance Accepted
Insurance networks were not listed. Verify coverage directly before booking.
MedicaidVerify
MedicareVerify
Private InsuranceVerify
Services
Cancer Care
Cardiovascular Services
Orthopedics
Maternity Services
Trauma Services
Meet the Team
No team members are currently listed. Contact the clinic for details on their providers.
Pricing
Pricing was not listed. Contact the clinic for current estimates and insurance guidance.
Location & Accessibility
Address
3620 Howell Ferry Rd NW, Duluth, GA 30096, USA, Duluth, GA, 30096
Reviews
AI Review Summary
Patients report mixed experiences at Northside Hospital Duluth, with some praising compassionate care from specific staff members, while others express frustration with unprofessional behavior, billing practices, and inadequate treatment during critical moments.
What people mention
Staff Professionalism
3 mentions
“Multiple reviewers describe encounters with rude, impatient, and unprofessional staff, particularly in emergency situations.”
Billing Practices
2 mentions
“Patients express frustration with inconsistent and excessive billing, with one reviewer describing it as 'less like healthcare and more like a money-focused business.'”
Treatment Outcomes
2 mentions
“Several reviewers report inadequate care during critical moments, leading to worsened conditions and the need for treatment elsewhere.”
Communication
2 mentions
“Patients highlight dismissive and unhelpful communication from staff, particularly when discussing symptoms or billing concerns.”
Compassionate Care
1 mentions
“One reviewer praises a radiology staff member for their kindness and bedside manner, noting how it made their family feel comfortable.”
Patient Testimonials
Christina Brucker
2026-03-07
“The treatment was wonderful, I was seen quickly. I felt like my provider actually cared a lot about me. My biggest complaint was the financial services woman who came to my room. She was so rude to me after a head injury. I hadn’t even been discharged yet, and she was asking me about payment plans. I told her just to bill me, but she demanded that I pay right then and there. Sorry, I forgot to bring my wallet with me to the ER. All this made me want to do is never come back when I need help. I have insurance, just because I can’t pay my co-pay today., Doesn’t mean you aren’t getting paid. I have never been so harassed in a hospital ever in my entire life. I have never been so harassed by financial service services in this hospital until today.”
China Smith
2026-06-04
“Patti in the radiology imaging dept is really sweet and pleasant . She has great bedside manners and made our family feel comfortable. You can tell she enjoys what she does & I recommend other nurses take notes. It’s important to be mindful of how a patient may feel in times like this so thank you Patti!”
Farrah Collins
2026-02-11
“i never really leave reviews but after MULTIPLE negative experiences i will not be back. i have had lupus SLE for 5 years. i recently experienced a crippling flare up and came to this location. i was told everything was fine as was sent home after a light dose of pain medication. mind you, i am on a specific pain management regime that is almost never followed at this hospital. i proceeded to go home and had to return the following day due the flare up worsening and pain radiating to 3/4 ligaments. i was left in a room for an hour screaming in pain while i consistently heard staff laughing, eating, and talking about everything else besides their duties. i understand nursing is a hard profession and they are not properly compensated for their role. but the sheer disconnect and laziness caused my fiancee to grab me and take me to emory to receive proper care. we will never be returning here i would avoid if you have any chronic illness you will be treated poorly”
Lola
2026-06-05
“Don't even try to go to this hospital I beg, I've been here numerous times for different reasons and each time I am welcomed with rude, lazy, impatient nurses that could care less about losing a job. I came in here recently for pains in my lower abdomen turns out I had.an ovarian cyst bursting and I was in critical pain but nonetheless the nurse/ doctor who was speaking to me about my symptoms INSISTED I was pregnant mind you I am a teenager and although it's not uncommon she kept repeating herself after I kept saying I'm not active in anyway and had an attitude and started yelling at me she was completely unprofessional and I left without knowing what was wrong till later that night when I had to come back as the cyst was rupturing.”